Terms of service

Welcome to Bin Anwar Kurti. By shopping with us, you agree to the following terms and conditions. Please read them carefully before placing an order.


1. General

  • These Terms of Service apply to all orders placed through our store.

  • We reserve the right to update or modify these terms at any time without prior notice.


2. Products & Orders

  • All products are displayed with accurate descriptions, but colors may slightly vary due to screen settings and lighting.

  • Orders are confirmed only after you provide complete delivery information and agree to our policies.

  • We reserve the right to cancel any order due to stock unavailability or other issues.


3. Payment

  • We offer Cash on Delivery (COD) only.

  • Customers must pay the full amount (including PKR 250 delivery charges) at the time of delivery.


4. Shipping

  • Orders are shipped within 2 to 5 working days after confirmation.

  • A flat shipping charge of PKR 250 applies to all orders across Pakistan.

  • We currently do not offer international shipping.


5. Returns & Exchanges

  • Returns are only accepted if the item is damaged or incorrect.

  • You must contact us within 2 days of receiving your order.

  • Returned items must be unused and in original condition.

  • Refunds are offered as store credit or product exchange only.

For full details, please refer to our . Return Policy

We offer returns and exchanges only in the following cases:

  • You received the wrong item

  • You received a damaged or defective product

Conditions:

  • You must contact us within 2 days of receiving the parcel

  • The product must be unused, unwashed, and in original condition with tags and packaging

  • Proof (images or video) must be sent on WhatsApp at the time of unboxing for verification.


6. User Responsibility

  • Customers are responsible for providing accurate contact and delivery information.

  • Any delay caused by incorrect information is not our responsibility.


7. Privacy

  • We respect your privacy and only use your information to fulfill orders and communicate with you.

  • Your data is never sold or shared with third parties.

Read our full [Privacy Policy] for more details.


8. Contact Information

If you have any questions about our terms, feel free to contact us: